SYDNEY

• Domestic: Our chauffeur will be waiting for you at the designated limousine pick-up zone just outside the baggage claim area.
• International: Our chauffeur will be waiting for you at the arrival hall, holding a pick-up sign.

MELBOURNE

• Domestic: When you exit the security doors, our chauffeur will be waiting for you at the bottom of the escalators. Alternatively, they will be at the arrival hall holding a sign with your name for easy pickup.
• International: Our chauffeur will be waiting for you at the arrival hall, holding a pick-up sign.
• Minibus: In compliance with Melbourne Airport regulations, vehicles with 10 seats or more must use the designated “Group & Charters” zones on the ground levels for drop-offs and pick-ups. For T1, T2, and T3, the zone is conveniently situated in front of T2. As for T4, the zone can be found on the ground level of the transport hub. Rest assured, our experienced chauffeurs will drop you off at and meet you at these locations, ensuring a seamless experience for your departure or arrival.

BRISBANE

• Domestic: Our chauffeur will be waiting for you at the baggage carousels, holding a name sign.
• International: Our chauffeur will be waiting for you at the arrival hall, holding a pick-up sign.

ADELAIDE

• Domestic: Our chauffeur will be waiting for you at the arrival hall, holding a pick-up sign.
• International: Our chauffeur will be waiting for you at the arrival hall, holding a pick-up sign.

Simply reply to your confirmation email or contact us. Make changes to your reservation before the specified cancellation time to avoid incurring cancellation fees as per the outlined policy.

Prices for your booking will be charged exactly as shown, except for customer-directed extras like extra stops or extended waiting time (beyond the courtesy wait times in our Terms and Conditions).

Please contact us immediately to make arrangements for rescheduling your car. We will do our best to accommodate your request at no additional cost. However, it is crucial that you inform us as soon as possible. Please note that late cancellations may incur charges.